If a customer’s property is brought to our shop for repair, and is “abandoned” by the customer for a period of 90 days (from the date we invoiced you), Neon Williams will recycle or otherwise dispose of or sell the item as a loss recovery measure, to recover the cost of repairs carried out and labour time already spent on the property, etc.

“Abandoned” in this instance means that Neon Williams will make "every reasonable best effort" to contact the customer by telephone, text message, US Mail or email (where such methods of contact are available) during the 90 day period, and if after this time, we have received no response from the customer regarding the item we will implement this “Abandoned Product” Policy and Procedure.